Terms & Conditions
NOTE: The Finnish version is the binding terms of service, this is just a translation.
LAST UPDATED: 2025-04-02
1. Introduction and Definitions
By using our services, you confirm that you have read and understood these terms and conditions and agree to comply with them. Do not use our website or services if you do not accept these terms.
These Terms and Conditions (hereinafter "Terms") apply between Kontakto Oy (hereinafter "Kontakto", "Service Provider") and users of its online services, such as the website kontakto.fi and its business information search service (hereinafter "Service"). These Terms apply to all services under the kontakto.fi domain, including this web service and interface (api.kontakto.fi). If there is a separate agreement or accepted offer between the User and the Service Provider, its terms shall primarily apply if they differ from these terms of use.
"User" refers to both individuals browsing our website and companies subscribing to the Kontakto API service.
For the purpose of these Terms, the following terms shall have the meanings assigned to them below:
- "Service" means the Service offered by Kontakto through the Website and its related interfaces.
- "Website" means the internet website operated by Kontakto under the domain name kontakto.fi and all associated domains.
- "Content" means all information, text, software, images, graphics, video, messages, or other materials provided through the Service.
- "Interface" means the application programming interface that allows users to access and integrate Kontakto's business data search capabilities.
- "Personal Data" means any information relating to an identified or identifiable natural person as defined in the General Data Protection Regulation (GDPR).
2. Service Description
Kontakto provides a developer-friendly, fast, and affordable business data search service. Our Service allows Users to search for and retrieve business information through our website interface or interface. The Service is primarily designed for business use but is also available to individual consumers.
Access to and use of the Service requires registration and, for certain features, payment. Registered users can use the service to generate a key that allows the interface to be used.
While we strive to ensure that our Service is available continuously and without interruption, we cannot guarantee uninterrupted access to our Service. The Company will not be liable for any downtime, service interruptions, or data loss. The Company reserves the right to modify, suspend, or discontinue the Service at any time without prior notice.
3. User Accounts
To access certain features of the Service, you must register for an account. Full age and legal capacity are prerequisites for registration for the Service. When registering, you agree to provide accurate, current, and correct information about yourself and your business (if applicable). The Company may perform automatic checks on the legitimacy of provided information and the financial status of represented companies before granting access to the Service.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
The User is responsible for the correctness and timeliness of the information provided. The User undertakes to update their information when necessary. The Company reserves the right to terminate accounts containing false or outdated information.
4. User Obligations and Prohibited Activities
You agree to use the Service only for lawful purposes and in accordance with these Terms.
The information content of the service is mainly based on publicly available information. The information provided by the service may not be sold to third parties, but it can be shared if no commercial advantage is sought. Information may not be shared in any situation if the activity conflicts with the interests of the Service Provider. Information obtained from the interface may not be used to produce mass marketing services. The User has the right to use information obtained from the Service as part of their own systems.
It is specifically prohibited to:
- Use the Service in any manner that could overload or damage the Service.
- Interfere with any other party's use of the Service.
- Create multiple user accounts to circumvent fair use limitations.
- Share access rights with third parties who do not represent you as a user, or the company you represent.
- Use the Service for illegal or fraudulent purposes.
5. Payment Terms
The prices for our Services are listed on our Website and are valid until further notice. We reserve the right to change pricing.
Some services are priced based on usage. Some services are subject to a continuous subscription fee.
All prices include applicable Value Added Tax (VAT) or equivalent taxes.
All sales are final, and we do not offer refunds unless required by law or as specifically stated in these Terms.
6. Term and Termination
These Terms shall remain in effect as long as you use the Service or maintain an account with us.
You may terminate your paid subscriptions at any time by contacting our support.
As a Service Provider, we may unilaterally terminate your account if you do not comply with these Terms.
7. Warranties and Disclaimers
The Service is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Kontakto does not warrant that the Service will be uninterrupted, timely, or error-free. While the Service Provider strives to ensure that its services are as high-level and reliable as possible, we cannot guarantee the suitability of the services for the User's purposes.
8. Limitation of Liability
The Service Provider is not liable for any direct or indirect damages that may result from the use of the Service, unless mandatory legislation stipulates otherwise. Indirect damages include, among others, credit losses, loss of income, or loss of business opportunities, which are indirectly caused by the use of the Service. Particularly credit losses are expressly considered indirect damages under these Terms.
Kontakto's liability for direct damages is limited to the amount paid by the User to Kontakto during the six (6) months preceding the event giving rise to the liability.
Kontakto is not liable for:
- Technical operation issues
- Data communication problems caused by third parties
- The correctness, timeliness, or suitability of information for the user's purposes
- Lack of availability or supply of the Services
9. Force Majeure
The Service Provider and the User are released from their obligations under the Terms for the period and to the extent that non-fulfillment of contractual obligations is due to force majeure. Such an event is, for example, war, general disruption of traffic, interruption or disruption of energy distribution, large-scale labor dispute, fire, exceptional natural phenomenon, or other cause of similar effect and unusual, independent of the User or Service Provider.
10. Changing the Terms of Use
These Terms of Use apply to all Services maintained by the Service Provider, unless otherwise agreed in writing between the contracting parties. The Service Provider has the right to change the Terms of Use and service-specific terms unilaterally. The Service Provider notifies the User of changes to the terms of use. The changes will take effect immediately. By continuing to use the Service, the User accepts the changed terms and undertakes to comply with them.
11. Transfer of rights and obligations
The User does not have the right to transfer the right to use the Service or any contract concluded about the Service to a third party without the written consent of the Service Provider. The service provider has the right to transfer the contract to a third party. The agreement between the User and the Service Provider in accordance with these Terms of Use is valid until further notice. Both parties may at any time terminate this agreement immediately upon receipt of notice of termination by the other party. Termination terminates the User's right to use the Service. The user is responsible for all his responsibilities and obligations under this agreement until the termination takes effect.
12. Resolving disagreements
All disputes, disagreements, and claims related to the Terms or use are primarily sought to be resolved in negotiations between the parties. If the parties are unable to find a solution in mutual negotiations, disputes will be resolved in the Helsinki District Court.
13. Applicable law
Finnish law applies to these Terms of Use.
14. Cooperation among authorities
If necessary, the Service Provider can assist the police and other authorities in investigating possible abuses by handing over the User's information to them, if necessary, to the extent that they are known to the Service Provider.